Take a tour!

We are excited to show you around. Before you plan a visit, please review tour prerequisites.

Reservations Required

Email us to reserve your spot(s) at visit@magicalcreaturesofhamakua.org.


Visiting the sanctuary is free, however we kindly ask for a donation to help care for our residents. Suggested amount is $30 per adult guest.

Please Arrive Early

is 15 minutes before tour scheduled start time.

Refresh Before Arrival

There are no public restrooms or concessions at the sanctuary, so please show up ready-to-tour. The two closest public restrooms are the Minit Stop on Highway 19 (just downhill from us) and the Country Store in Papaaloa (next village over towards Hilo).

Tours Happen Rain or Shine

...and sometimes both! However, tours may cancel for extreme weather, or if our driveway is flooded. Please check the forecast on tour day and dress accordingly.

Group Sizes Are Limited

A maximum of 10 people—big and small—allows us to keep all humans and animals safe and free to enjoy each other's company.

Tour Guidelines

Once you've reserved a tour, please familiarize your party with our TOUR GUIDELINES to ensure a magical visit!

Frequently ask questions

Yes. All visits must be during one of our tours, fundraisers, or celebrations. Our team is busy at work running the sanctuary. We cannot accommodate drop in visitors.

You will be taken from species to species and enter the pastures and yards with many of the residents. During the tours we share the resident’s rescue stories, information about the various species of farmed animals, and the industries they came from.

Yes, kids are welcome and tours are appropriate for all ages.

Many of our animals are on special diets. Please do not feed any food to the animals during your visit to the sanctuary unless MCOH staff has provided that food to you specifically to give as treats.

For the safety and comfort of both our rescued animals and your dog, dogs are not allowed on sanctuary grounds. Registered service animals are the only exception to this rule, and must be kept on-leash at all times.

Yes, but please do not bring any meat, eggs, dairy, or animal by-products to the sanctuary out of respect for the animals, staff, and fellow visitors. You may be asked to put your food back in the car for consumption elsewhere if it does not meet these criteria.

The sanctuary is closed during the week. Our staff is working during the week and we do not accommodate drop-ins. We are not open to visitors outside of the specified tour times and special events listed on our website. If you would like to tour the sanctuary during a time outside of our listed tour and visitor dates, you must fill out a private tour request.

No. If there is an emergency or an animal in need, you must contact our team through the appropriate channels. If you are aware of an animal in need, please email info@magicalcreaturesofhamakua.org. Provide your name, contact information and as much information about the animal as possible. If this is an urgent rescue case, please type “URGENT” in the email subject line. Thank you!

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